Privacy Policy for Shagun Nursery

At Shagun Nursery, accessible from www.shagunnursery.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains the types of information that is collected and recorded by Shagun Nursery and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Shagun Nursery. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

This policy applies solely to information collected through our website and not to information collected offline.

1. Information We Collect

We collect information to provide and improve our services to you. The types of personal information we collect include:

• Personal Identifiable Information (PII): This is information you voluntarily provide to us. This may include your full name, email address, phone number, residential address, and payment details when you:

  • Create an account on our site.

  • Place an order for our products.

  • Subscribe to our newsletter or promotional communications.

  • Contact our customer service team via form, email, or phone.

  • Participate in a contest, survey, or promotion.

• Automatically Collected Information: Like most websites, we automatically collect certain non-personal information when you visit our site. This may include your IP address, browser type, device information, pages you view, the time and date of your visit, and the referring website address. This data is collected through cookies and log files (see sections 4 and 5).

2. How We Use Your Information

The information we collect is used for the following purposes:

• To process and fulfill your orders, including sending order confirmations and delivery updates.

• To create and manage your personal account.

• To provide customer support and respond to your inquiries.

• To send you relevant marketing communications, such as newsletters and information about new products, special offers, and gardening tips (you may opt-out at any time).

• To improve our website’s functionality, content, and user experience.

• To analyze website traffic and user behavior to understand trends and enhance our services.

• To detect and prevent fraudulent activity and ensure the security of our website.

3. Log Files

We utilize log files in accordance with standard industry practice. These files record data such as internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, date/time stamps, and clickstream data. This information, which is not linked to personally identifiable information, is used for site administration, trend analysis, and to gather broad demographic information for aggregate use.

4. Cookies and Tracking Technologies

Our website uses ‘cookies’ to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences, understand how you interact with our site, and customize content based on your browser type and other information.

You can configure your browser to refuse all cookies or to indicate when a cookie is being sent. However, please note that disabling cookies may limit your ability to use some features of our website.

5. Third-Party Services and Advertising

We may employ third-party companies and individuals to facilitate our service (“Service Providers”), such as payment processors, analytics providers, and advertising partners. These third parties have access to your information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our advertising partners may use cookies, JavaScript, or Web Beacons in their advertisements on our site. These technologies allow them to measure campaign effectiveness and personalize ad content. We have no control over these third-party cookies.

We advise you to review the Privacy Policies of any third-party ad servers for more detailed information on their practices.

6. Your Data Protection Rights

We respect your privacy rights and are committed to facilitating your ability to exercise them.

• CCPA (California Consumers): Under the California Consumer Privacy Act, you have the right to request disclosure of data collection, request deletion of personal data, and opt-out of the sale of your personal data.

• GDPR (EU/EEA Data Subjects): If you are within the European Economic Area, you have the right to access, rectify, erase, restrict processing of, object to processing of, and data portability of your personal data.

To exercise any of these rights, please contact us. We will respond to your request within one month.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will make efforts to promptly remove such information from our records.